Stay connected with SFI Instant Messaging

Use SFI's built-in instant messaging to communicate in real time with both upline and downline members right from within the SFI Affiliate Center.

To use SFIM, just look for the "yellow SFIM bubbles." That is, on your Genealogy, on My Movers, on Affiliate Manager pages, and on your Upline Team page, you'll see a small bubble icon. If it's gray, that indicates the person is not online at the Affiliate Center. If the bubble is YELLOW, however, that means they ARE online currently and you can initiate an online conversation with them instantly.

Initiating a conversion is super simple. Just click on the yellow bubble!

On their end, a pulsating "SFIM" icon will appear in the header (of the Affiliate Center). Clicking on this icon will allow them to proceed to a live instant messaging conversation with you if they wish to.

Here are four tips for using SFIM:

1. The easiest way to see who's online right now is to go to your genealogy and choose the "Online" filter. Select Online = Yes, then click the "filter" button and you'll see a listing of everyone in your downline who is currently online at the Affiliate Center. You can now initiate conversations by clicking the yellow bubbles beside their names. If no names appear, this means no one in your downline is currently visiting the Affiliate Center, but you can of course try again later.

2. If you're chatting with a person who's primary language is different than your own, keep Google Translate open in a another window browser so you can cut and paste text as needed to translate your conversation.

3. Just as this article emphasizes, when you're initiating contact with downline members, focus on how you can help them. Use SFIM to support and assist your downline and you will build a stronger, more profitable group.

4. If you see the yellow bubble beside your sponsor's name in the top right corner of the header at the Affiliate Center, this indicates your sponsor is online currently. Click the yellow bubble to initiate a conversation with your sponsor.